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With respect to the handling of Personal Information

Open Stance CO., LTD (hereinafter referred to as the "Company".) shall provide the Service of "Nishimachi STORE" and the settlement management service "hubsynch" (hereinafter referred to as the "Service".) to the user and attaching sufficient importance to the protection of at the same time, and strive for the appropriate handling and protection of Personal Information with abidance by the Personal Information Protection Law and the following Private Policy (herein after referred to as "this Private Policy".).

1. Definition of Personal Information

Including individual's name, date of birth, age, gender, address, phone number, family structure, hobbies, preferences, e-mail address, ID, place of work, affiliation, work address, work phone number, credit card number, bank account number, visit website of information, complaint, a consultation, or inquiry of information, etc., Personal Information means the combination of an individual's name and 1 or more than 2 items of the information above that can identify a single individual.

2. Definition of a customer

A customer indicates the following people.

  1. The user who has registered a hubsynch user account
  2. The merchant who has registered a hubsynch merchant account, or the officers or employees of that merchant
  3. People who have made inquiries about this Service

3. Purpose of use of Personal Information

The Company shall use the Personal Information of the customer for the following purposes.

  1. Provision of the Service and other information
  2. To correspond to inquiries from the customer related to this Service
  3. For the notification of various services operated by the Company including this Service, as well as the information of products from a third party
  4. For fault correspondence, maintenance and improvement of the system, and information notification of the technical support
  5. For questionnaire implementation
  6. For the investigation, summary, and analysis of marketing data based on processed Personal Information so that an individual will not be identified

4. Change of the purpose of use of Personal Information

The Company shall be able to change the purpose of use of Personal Information inside the scope in which it is reasonable to find that the changed purpose of use is appropriately relevant to the original purpose of use. In case of any changes, they will be notified on the homepage of this Service.

5. Limitations of the purpose of use

The Company shall handle the acquired Personal Information within the scope needed to achieve the purpose of use. In case of handling the Personal Information outside the scope of the purpose of use, it is necessary to obtain the consent from the user in advance. However, the following cases shall not be under this limitation.

  1. When it is based on laws and regulations
  2. When it is necessary for the protection of human life, body, or property, but it is difficult to obtain the consent of the user
  3. When it is especially necessary for the promotion of public health or healthy growth of children, but it is difficult to obtain the consent of the user
  4. Cases in which the handling of Personal Information is necessary for cooperating with a state organ, a local government, or an individual or a business operator entrusted by either of the former two in executing the affairs prescribed by laws and regulations and in which obtaining the consent of the person is likely to impede the execution of the affairs concerned

6. Acquisition of Personal Information

The Company shall collect the Personal Information through a legal and fair way and shall not collect through a dishonest way contrary to the intention of the customer. In case of collecting Personal Information from a third party, the Company shall confirm whether the provider has collected the information properly from the person. The Company shall handle the Personal Information appropriately regardless it is collected directly or indirectly.

7. Safety management of Personal Information

In order to realize the safety management of Personal Information and prevent the risks including the loss, destruction, falsification, and leakage of Personal information, the Company shall apply necessary and appropriate supervision to our employees. In addition, if the Company has entrusted all or part of the handling of Personal Information, the Company shall apply necessary and appropriate supervision to the trustee to ensure the safety management of Personal Information.

8. Notification, etc. of the purpose of use at the time of acquisition

The Company shall announce or notify the purpose of use to the user in advance at the time of acquiring the Personal Information.

9. Appropriate protection of Personal Information

The Company will adopt appropriate measure to ensure the Personal Information of the customer is the latest and correct. In addition, we will also ensure appropriate and safe management of the Personal Information of the customer.

10. Supervision of the trustees

The Company may entrust its acquired Personal Information to a third party. In that case, necessary contracts such as a basic contract related to the delegation of Personal Information shall be concluded and necessary and appropriate supervision shall be conducted to the trustee.

11. Disclosure of Personal Information

Based on the Personal Information Protection Law, the Company shall disclose the Personal Information to the customer without delay (the customer will be notified if that his Personal Information does not exist.) after confirming that the request of disclosure is made by the customer himself. However, all or part of that Personal Information will not be disclosed in the following cases.

  1. Cases with a risk of harm to the life, body, property or other rights or interests of the customer or any third party
  2. Cases that could potentially cause material hindrance to the proper implementation of our business
  3. When it could potentially violate other laws

12. Correction, use suspension, etc. of the Personal Information

In case of the customer himself requesting to correct, add, delete, suspend to use, or erase his Personal Information, the Company shall correspond within appropriate period of time after verifying that this request is from the customer himself.

13. About the disclosure, correction, use suspension, etc. of the Personal Information

Documents needed

(1) Application form with regard to the Personal Information
(2) Materials for identification

■ If the applicant is the very person

1 from A
1 from B

■ If the applicant is a representative

Power of attorney (or documents that can verify the delegation)
1 from A (1 of them is needed for both the person himself or a representative)
1 from B (1 of them is needed for both the person himself or a representative)

※Document A for identification (either 1 of the following documents)
  • A copy of the seal registration certificate (which should be within 3 months since the effective date with the present address described)
  • A copy of the official copy of family register (within 3 months from the effective date)
  • A copy of the residence certificate (within 3 months from the effective date)
※Document B for identification (either 1 of the following documents)
  • Copy of the passport (which is valid with the present address described)
  • Copy of driver's license (issued by each Prefectural Public Safety Commission within the period of validity)
  • Copies of public documents within the period of validity that can identify the very person such as the insurance card, etc. (those within the period of validity)

Precautions

  • Please blacken the areas related to your permanent address before sending it.
  • If there are matters described on the back, a copy of the back will also be required.

Commission charge

Commission charges necessary for the procedures (issuance costs and copying costs, etc. of public documents, etc.) and communication costs such as the shipping costs, etc. for delivering documents to the Company shall be borne by the customer. Communication costs for sending documents from the Company shall be borne by the Company.
Destination: Open Stance Co., Ltd.

In the case of non-disclosure

With regard to the request of disclosure accepted, the Company shall make a confirmation and contact the requester with the result.
However, it will not be disclosed after notifying the reason in the following cases.

  • If the identification cannot be verified
  • The attorneyship cannot be verified in the case of a request made by a representative
  • Cases when a deficiency is found in the documents submitted
  • When the requested target of disclosure is not "the Personal Information that is subject to disclosure"
  • Cases with a risk of harm to the life, body, property or other rights or interests of the customer or any third party
  • Cases with a risk of significant hindrance to the Company's business
  • Other cases that may violate laws and regulations

Purpose of use of the Personal Information acquired related to the application

All the Personal Information submitted for various applications shall be used within the necessary scope including investigation procedure, identification, replies for each request, etc. In addition, since all the information shall be discarded immediately after answering the requests, requests of returning the documents shall not be accepted.

14. Continuous Improvement

The Company shall review the handling of Personal Information appropriately from time to time in an effort toward continuous improvement with the abidance by laws and regulations, and shall amend this Privacy Policy as necessary.

15. Complaints, consultation and inquiries

With regard to complaints, comments, questions, and other inquiries related to the disclosure and handling of Personal Information, please contact us through the following address.

Open Stance Co., Ltd.
Address: Postal code: 108-0071; Falcon Building 4F, Shirokanedai 5-6-9, Minato-ku, Tokyo

Above
Open Stance CO., LTD.
October 29, 2015 enacted